Please note that our offices will be closed on 18th December for staff training.
We re-open at 10.00am on Thursday 19th December.
We will then be closed from 12.30pm on Tuesday 24th December and re-opening on Thursday 2nd January at 10.00am.
At Citizens Advice Surrey Heath, we’re here to help. We believe that no one should have to face complicated or intimidating problems without good quality, independent advice. Our mission is to give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Our network of independent charities offers confidential advice online, over the phone, and in person, all for free. We are proud to be independent and impartial, which is why people rely on us. In addition to our core services, we also provide advice on consumer rights through our consumer helpline, support witnesses in courts through the Witness Service, and offer pension guidance to individuals aged over 50.
We make a significant impact on the lives of thousands of people every year. In 2022-2023, this included:
In total, we helped over 5,836 people find a way forward with one-to-one advice in 2022-2023.
You can download our Annual Review for 2022-2023 to learn more about our achievements and impact.