consumer rights

• 23rd August 2023 by manager in Campaigns

  Flight delayed or cancelled? Know your rights

  It was Amelia Earhart who said: “Flying might not be all plain sailing, but the fun of it is worth the price.”

  Sometimes that ‘price’ comes in the form of flight delays and cancellations. Recent figures show that last year flight delays doubled, and, in the first three months of this year,

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• 22nd February 2021 by manager in Campaigns, Local News

  Have you been scammed?

  If you have been a victim of fraud, don’t panic or feel ashamed – there are things you could do.

  Protect yourself

  If you feel threatened, call the police immediately on 999. If you have paid money in the last 24 hours or the scammer is nearby you should use 101.

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• 28th February 2020 by manager in Campaigns

  Got a problem with a product or service?

  If you’re wondering what to do about a problem with a car, an electrical appliance, a package holiday or another product or service, we’re here to help.

  Know your rights

  In 2015 the Consumer Rights Act came into force providing greater protection if goods or services are faulty. 

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