Citizens Advice Surrey Heath is providing advice and support for energy related issues to those struggling with their energy costs.
The Energy Advice Programme is part of a national Citizens Advice initiative aiming to provide specialist energy advice for clients who are in fuel poverty or at risk of being in fuel poverty.
Are financial worries affecting your wellbeing?
Are stress and anxiety impacting your ability to manage your finances?
We can help!
What We Do
Our free Financial and Wellbeing Support Service in Surrey Heath combines our expert benefits and money advice with specialist mental health support from Catalyst Support to help you at this difficult time.
Welcome to Citizens Advice Surrey Heath
At Citizens Advice Surrey Heath, we’re here to help. We believe that no one should have to face complicated or intimidating problems without good quality, independent advice. Our mission is to give people the knowledge and the confidence they need to find their way forward –
If you’re struggling to pay for food and other daily essentials, you may be able to get help in a number of ways.
Household Support Fund
Update Dec 2024
We have now received details of the next phase of the Household Support Fund. Please note that the allocation for Surrey Heath has been significantly reduced,
If you are struggling financially and would like help to manage your debts or to understand any benefits or financial support that you may be entitled to, we can help. Call us on 01276 417900 for an initial telephone appointment and, if necessary, we can arrange face to face appointments across Surrey Heath at the following venues:
We can help you access support to identify the best deals for energy provision and access national and local grants where applicable, including Frimley Fuel Allotments and Project Wenceslas – sponsored by Woking Lions Club.
Project Wenceslas
This was set up by Woking Lions Club to help the people of Woking and surrounding areas who may be struggling to pay their fuel bills and have possibly built up debt to their energy supplier.
The office is not currently offering a drop-in service but we are operating and are still available to help you with advice and information. To find out about the different ways you can access our help Contact us.
The Department for Work and Pensions is funding Citizens Advice to provide independent advice and digital support with making a Universal Credit application – the ‘Help to Claim’ scheme.
This includes:
Have you had a bad experience with your local health or social care services? We are here to help!
As well as providing you with support and advice about your individual issue, by telling us your experiences you may help to improve these services locally.
As part of the “watchdog” organisation Healthwatch Surrey we use the evidence we gather from people like you to help to influence positive change.
Social prescribing aims to support people to improve and better manage their overall wellbeing by helping connect them to the many community-based services and organisations available locally. It is designed for people who may be socially isolated or have practical and emotional needs that affect their health and is a FREE service.
