Please note that our offices will be closed on 18th December for staff training.
We re-open at 10.00am on Thursday 19th December.
We will then be closed from 12.30pm on Tuesday 24th December and re-opening on Thursday 2nd January at 10.00am.
Contact us 0808 278 7936
Campaigns
14th November 2020 by manager in Campaigns
Are you worried about eviction for rent arrears?
After a 6 month pause, court proceedings to evict private sector tenants began again on 20th September. If you’re behind on rent payments you could be evicted.
New pandemic protection
Until at least the end of March 2021 landlords must now provide tenants with 6 months’ notice of eviction in all cases bar those with 12 months’ rent arrears or those raising other serious issues –
14th November 2020 by manager in Campaigns
Can you save money AND the planet?
Most of us can’t afford to buy an “eco” home but there are things we can all do to help save the planet and save money at the same time.
Saving on energy
- Heating is a major contributor to CO2. Does your home have an EPC (Energy Performance Certificate)?
14th November 2020 by manager in Campaigns
Over 75 and worried about the TV licence?
Pension Credit could help
Free TV licences for more than 4 million people over 75 are no longer automatic. The TV Licencing Authority will be contacting people over the next 12 months and you will need to pay £157.50 (as a lump sum or in monthly instalments) unless you are receiving Pension Credit.
14th November 2020 by manager in Campaigns
Have you been struggling to pay your mortgage?
By August, a million homeowners had obtained permission to defer their mortgage payments. Due to Covid-19 restrictions, mortgage lenders could not start or continue court action for repossession until at least 31 October. If you/re in arrears you should take action now to avoid repossession.
Making extra mortgage payments
You may be able to pay back what you owe by paying extra on top of your mortgage payments.
14th November 2020 by manager in Campaigns
Are you at risk of redundancy?
Have you been warned your employer needs to reduce their workforce and that you may be made redundant? If you are, there are rules your employer has to follow and you may be entitled to redundancy pay.
Check if your redundancy is fair
Employers selecting workers for redundancy are not allowed to discriminate by age,
14th November 2020 by manager in Campaigns
A crime hidden in plain sight
During the pandemic, this year’s official Anti-Slavery Day on 18th October passed almost unnoticed – as did victims of slavery in the UK today. In March Surrey Police searched over 100 locations and made 7 arrests but they warned that “Modern slaves are often hidden in plain sight”.
The Atlantic slave trade may have been made illegal many years ago,
14th November 2020 by manager in Campaigns
Job hunting and Universal Credit after lockdown
The Department for Work and Pensions (DWP) has announced that people claiming Universal Credit (UC) will begin to see a return of job-seeking requirements which were suspended. Work coaches will be calling all claimants to help them prepare for work, although what people will need to do will depend on their “Claimant Commitment.” This is a document people need to agree to as part of getting UC.
4th August 2020 by manager in Campaigns
Universal Credit, 18 months on
Assessing the impact of Universal Credit in Surrey Heath, 18 months after its introduction.
28th February 2020 by manager in Campaigns
It could be you!
A few people get unexpectedly rich, but far more experience problems and misfortune.
Arthur was in his 80s and in debt when he came to us recently for help. The property he was living in had been condemned. It had no gas or hot water and was in need of extensive repair.
28th February 2020 by manager in Campaigns
Got a problem with a product or service?
If you’re wondering what to do about a problem with a car, an electrical appliance, a package holiday or another product or service, we’re here to help.
Know your rights
In 2015 the Consumer Rights Act came into force providing greater protection if goods or services are faulty.
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