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- Do you need help with energy costs?
09 May 2024
- Financial & Wellbeing Support Service (FWSS) - Surrey Heath
13 Sep 2023
- Who We Are and What We Do
30 Aug 2023
Contact us 0808 278 7936
24th September 2021 by manager in Campaigns, Home Content 1
Outreach appointments available
If you are struggling financially and would like help to manage your debts or to understand any benefits or financial support that you may be entitled to, we can help. Call us on 01276 417900 for an initial telephone appointment and, if necessary, we can arrange face to face appointments across Surrey Heath at the following venues:
- Surrey Heath House,
24th September 2021 by manager in Local News
Annual Review 2020-21
Our Annual Review is now available:
28th July 2021 by manager in Home Content 1
Struggling with fuel bills?
We can help you access support to identify the best deals for energy provision and access national and local grants where applicable, including Frimley Fuel Allotments and Project Wenceslas – sponsored by Woking Lions Club.
Project Wenceslas
This was set up by Woking Lions Club to help the people of Woking and surrounding areas who may be struggling to pay their fuel bills and have possibly built up debt to their energy supplier.
22nd February 2021 by manager in Campaigns, Local News
Have you been scammed?
If you have been a victim of fraud, don’t panic or feel ashamed – there are things you could do.
Protect yourself
If you feel threatened, call the police immediately on 999. If you have paid money in the last 24 hours or the scammer is nearby you should use 101.
14th November 2020 by manager in Campaigns
Are you worried about eviction for rent arrears?
After a 6 month pause, court proceedings to evict private sector tenants began again on 20th September. If you’re behind on rent payments you could be evicted.
New pandemic protection
Until at least the end of March 2021 landlords must now provide tenants with 6 months’ notice of eviction in all cases bar those with 12 months’ rent arrears or those raising other serious issues –
14th November 2020 by manager in Campaigns
Can you save money AND the planet?
Most of us can’t afford to buy an “eco” home but there are things we can all do to help save the planet and save money at the same time.
Saving on energy
- Heating is a major contributor to CO2. Does your home have an EPC (Energy Performance Certificate)?
14th November 2020 by manager in Campaigns
Over 75 and worried about the TV licence?
Pension Credit could help
Free TV licences for more than 4 million people over 75 are no longer automatic. The TV Licencing Authority will be contacting people over the next 12 months and you will need to pay £157.50 (as a lump sum or in monthly instalments) unless you are receiving Pension Credit.
14th November 2020 by manager in Campaigns
Have you been struggling to pay your mortgage?
By August, a million homeowners had obtained permission to defer their mortgage payments. Due to Covid-19 restrictions, mortgage lenders could not start or continue court action for repossession until at least 31 October. If you/re in arrears you should take action now to avoid repossession.
Making extra mortgage payments
You may be able to pay back what you owe by paying extra on top of your mortgage payments.
14th November 2020 by manager in Campaigns
Are you at risk of redundancy?
Have you been warned your employer needs to reduce their workforce and that you may be made redundant? If you are, there are rules your employer has to follow and you may be entitled to redundancy pay.
Check if your redundancy is fair
Employers selecting workers for redundancy are not allowed to discriminate by age,
14th November 2020 by manager in Campaigns
A crime hidden in plain sight
During the pandemic, this year’s official Anti-Slavery Day on 18th October passed almost unnoticed – as did victims of slavery in the UK today. In March Surrey Police searched over 100 locations and made 7 arrests but they warned that “Modern slaves are often hidden in plain sight”.
The Atlantic slave trade may have been made illegal many years ago,
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